How It Works: The Customization Process

How It Works: The Customization Process

From your initial idea to final delivery, we coordinate every step.

From your initial idea to final delivery, we coordinate every step.

At a Glance: Dispatch Lead Times

Scroll down for the detailed 4-step customization & payment process.

Step 1: Free 3D Mockup & DDP Quote

  • Share your project requirements. Submitting a logo is optional.

  • If provided, receive a free, hyper-realistic custom 3D rendering.

  • Get a clear DDP door-to-door quote within 48 hours, based on your destination, ZIP/postal code, and order quantity.

Step 2: Physical Sample

(Optional but Highly Recommended)

  • Evaluate a physical prototype to verify our premium build. Sample fees are 100% credited toward your bulk order.

  • The Cloud Rocket:

    Generic samples ship within 48 hours.

    Custom samples ship within 7-10 days.

  • Other Models:

    Ship within approx. 25 days.

  • Note: Samples are shipped via international express courier, with final DDP delivered cost quoted by destination and ZIP/postal code.

Step 3: Tailored Production & Payment

  • Pilot Runs (15 - 49 sets):

    100% upfront payment via PayPal. Shipped via Air DDP line, quoted by destination and quantity.

The Cloud Rocket: Ships within 7-10 days.

Other Models: Ship within approx. 25 days.

  • Corporate Orders (50+ sets):

    50% deposit to our official export partner. Ship within approx. 25 days. We quote DDP door-to-door delivery by air or sea, based on quantity, timeline, and destination.

Step 3: Tailored Production & Payment

  • Pilot Runs (15 - 49 sets):

    100% upfront payment via PayPal. Shipped via International Express.

The Cloud Rocket:

Dispatched in 7-10 days.

Other Models:

Approx. 25-day production.

  • Corporate Orders (50+ sets):

    50% deposit to our Official Export Partner. Approx. 25-day production. Default Air/Sea DDP shipping (Express upgrade available).

Step 4: Quality Check & Global Delivery

  • For 50+ sets:

    Verify quality via production photos/videos. The final 50% balance must be settled before the goods are shipped.

  • For all orders:

    We coordinate DDP door-to-door delivery, including customs clearance and import duty handling as quoted. Delivered straight to your office.

*Fast-track dispatch for The Cloud Rocket pilot runs (<50 sets) is subject to current batch inventory availability.

*Fast-track dispatch for The Cloud Rocket pilot runs (<50 sets) is subject to current batch inventory availability.

Start Small. Scale Fast. Perfect for Pilot Campaigns.

Start Small. Scale Fast. Perfect for Pilot Campaigns.

Start Small. Scale Fast. Perfect for Pilot Campaigns.

Experience premium corporate gifting with a pilot-friendly MOQ of just 15 sets

DDP door-to-door delivery quoted by destination.

Explore The Cloud Rocket

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

View full FAQ on desktop website.

Orders & Payment

What is your Minimum Order Quantity (MOQ)?

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What is your Minimum Order Quantity (MOQ)?

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Can I cancel or refund my order after paying?

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Can I cancel or refund my order after paying?

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Can I mix and match models to meet the 15-set Pilot Run minimum?

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Can I mix and match models to meet the 15-set Pilot Run minimum?

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Are there any hidden import duties or taxes?

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Are there any hidden import duties or taxes?

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Do you accept corporate credit cards?

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Do you accept corporate credit cards?

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Customization

Can we change the brick colors or add multiple logos?

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Can we change the brick colors or add multiple logos?

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Can your custom logo transfers handle gradients or fine lines?

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Can your custom logo transfers handle gradients or fine lines?

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Product & Compliance

Are your designs original and brand-safe?

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Are your designs original and brand-safe?

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Are the bricks safe and compatible with standard building block systems?

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Are the bricks safe and compatible with standard building block systems?

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Will the digital instruction manual (QR Code) expire?

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Will the digital instruction manual (QR Code) expire?

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Shipping & Support

What is the estimated turnaround time?

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What is the estimated turnaround time?

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Do you offer drop-shipping to individual employee home addresses globally?

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Do you offer drop-shipping to individual employee home addresses globally?

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What if a recipient is missing a piece or the box arrives damaged?

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What if a recipient is missing a piece or the box arrives damaged?

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Quality & Safety

Premium ABS components, non-electric, no batteries or magnets.

IP Compliance

Original tech-themed designs using unbranded, standard-compatible building block components.

Clear DDP Quotes

DDP door-to-door delivery quoted by destination, quantity, and timeline.

© Feitou Bricks. All rights reserved.

For the best experience and full specifications,

please visit our desktop website.

© 2026 Feitou Bricks. All rights reserved.

Quality & Safety

Premium ABS material, 100% safe and eco-friendly

IP Compliance

100% original designs, fully compatible with major building block brands.

Zero Hidden Fees

Global DDP shipping ensures a seamless, door-to-door delivery.

© 2026 Feitou Bricks. All rights reserved.